We encourage you to give this page a read before continuing to our website.
ANY PARTICIPATION IN THIS SITE WILL CONSTITUTE ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ABIDE BY THE BELOW TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE.
Right to the Content on the Website
Snackishq Foods Pvt. Ltd. holds the sole propriety right to all the unregistered/ registered trademark, trademark design and trade dress used on the website. The content and material on the website are copyrighted by Snackishq Foods Pvt. Ltd. This basically sums up to that any imitation or unauthorized use of the content on the website or the website itself is prohibited.
Kindly do not share user your name and password for the Snackishq account with anyone and we promise from our end to keep your information private and not to share it with any third party without your explicit permission. In any case, Snackishq will not be held responsible for tampering, hacking or leak of personal information.
Content Posted by any Third Party
Snackishq Foods Pvt. Ltd. is not liable for any content posted by any third party on the website. We encourage the users of the website to post comments and opinions on the website but kindly do so in a courtly and polite manner. In case you come across any explicit or offensive content on the website, kindly bring it to our attention and we shall try our best to take down such content from the website. We shall not be held responsible for any offensive and explicit content posted on the website.
Delivery of Products
Snackishq Foods Pvt. Ltd. is strictly a facilitator between the buyer and vendor and cannot be held accountable for any promises made by the vendor. We shall try best from our side to deliver within a responsible period of time. Although there could be circumstances that order could not be fulfilled due to actions of any third party or unforeseeable circumstances. In such cases the order would be cancelled and the amount shall be refunded within 10 business days. In case the product delivered to you does not meet your expectation, kindly click a picture of the delivered product within 48 hours of delivery and send it to us. We shall try our best to resolves the issue. Although Snackishq does not promise that the amount will be refunded or the product shall be returned.
With regard to the subscription boxes, the order is received by Snackishq from the vendor and then repacked to be delivered to the customer. While repacking, we ensure that the product is in the best of condition. Any tampered or damaged goods shall not be included in the subscription box. Nonetheless, Snackishq cannot be held responsible for any damage to the goods. We hold the right to cancel the user subscription. In such a scenario, the amount shall be refunded within 10 business days.
When an order is placed by Snackishq to the vendor, we expect them to be prompt, prudent and send out the delivery as soon as possible so that it reaches the buyer (customer or Snackishq) within reasonable period of delivery. We expect to them to take utmost care with regard to packaging of the order. With regard to the orders placed through marketplace, Snackishq acts as only the platform to transfer the orders from the customer to the vendor. We shall not hold any responsibility for the actions of the vendor. Snackishq holds the sole right to terminate the relationship between vendor and itself. In such a scenario, the vendor shall not be entitled to any damages or compensation.
Terms of Service
Snackishq shall not be responsible for:
- The services or goods provided by the Vendor including, but not limited, serving of food orders suiting your requirements and needs;
- The Vendor’s services or goods not being up to your expectations or leading to any loss, harm or damage to you;
- The availability or unavailability of certain items on the website; or
- The vendor serving incorrect order.
Governing Law and Jurisdiction